Gen-AI Product | Conversation Design | Chatbot UX
Verizon (Via Publicis Sapient)
Envisioning and building Gen-AI powered chatbot experiences for frontline employees
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Conversation Design | Voice UX | Design Leadership
skit.ai
Building conversational UX flows for voicebots to aid customer care
Launched 14 bots with 22 usecases serving 2M+ users per month
Experience Design | Speculative | Tangible Interactions
Lighthouse
Reimagining the interaction design of a simple AC remote control in future
Selected to be presented at Midea China HQ
UX Writing | Content Strategy
Hour4u
Leading content strategy and UX writing for an hourly jobs platform
Designed pre-launch campaigns resulting in user base growth of over 1300 users
